oBike skids to a halt in Singapore – Does the model work?
Courtesy of e27
The impact of onerous regulations introduced by LTA recently caused Chinese-founded startup oBike to shutter its operations in the Little Red Dot. This has caused much consternation as customers have been unable to get refunds.
For tech companies and their founders, we can't over-emphasize the importance of understanding the business model and reflecting customer/user rights and obligations accurately in their online terms and conditions and privacy policy.
To get it done right (or to have a legally-trained FirstCounsellor explain particular contract terms), remember your FIRST contact is FirstCOUNSEL.
Click below to read more and get customer reactions:
https://e27.co/obike-shuts-singapore-20180625/
https://mothership.sg/2018/06/obike-refund-svip/
https://coconuts.co/singapore/news/obike-ends-operations-in-singapore-and-users-are-pissed-that-they-cant-get-their-deposits-refunded/